1. Introduction
At Tecnocleansrl , we place great importance on the confidentiality and protection of the personal data of our customers, visitors, and partners. This privacy policy aims to inform you about how we collect, use, share, and protect your personal information when you use our website https://tecnocleansrl.com/
2. Data Collected
We collect certain personal information when you:
Browse our website
Fill out a contact form
Make a reservation online
Request a quote
Subscribe to our newsletter
Interact with us via social media
The data collected may include:
Identification information : Last name, first name, email address, phone number
Billing details : Postal address, payment information
Browsing data : IP address, browser type, pages viewed, browsing time
3. Use of collected data
Your data is collected and processed for the following purposes:
Managing quote requests
Provision of our cleaning services
Improving our website and user experience
Communication and sending of promotional information (with your consent)
Compliance with legal and regulatory obligations
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
5. Your rights
In accordance with applicable laws, you have the following rights:
- Right of access Obtain a copy of your personal data
- Right of rectification Correct any inaccurate information
- Right to erasure Request the deletion of your data under certain conditions
- Right to restriction of processing Restrict the use of your data
- Right to data portability Receive your data in a structured format
- Right to object You have the right to object to the processing of your data for marketing purposes.
You can exercise these rights by contacting us at info@tecnocleansrl.com.
6. Third Party Access to Your Data
We do not sell or rent your personal data to third parties. However, we may share certain information with:
Our service providers (web hosting, payment tools, customer management software)
The legal authorities in case of legal obligation
All our service providers are required to respect the confidentiality and security of your data.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
11. Contact
AFor any questions reagrding this privacy policy, you can contact us: info@tecnocleansrl.com
